Customer Service Line & Chat Support
|Pacific Time||Eastern Time|
|Monday - Friday||6:00 am – 5:30 pm||9:00 am – 8:30 pm|
|Saturday||10:00 am - 1:00 pm, 1:30 pm - 4:00 pm||1:00 pm - 4:00 pm, 4:30 pm - 7:00 pm|
|Monday - Friday||9:00 am – 5:30 pm||9:00 am - 5:00 am**||9:00 am - 5:00 pm|
10:00 am - 1:00 pm, 1:30 pm - 4:00 pm
- Our packaging department is not available to assist with loading or carrying large orders for pickup on Saturdays.
- We are closed on Statutory holidays.
*We are closed on all Saturdays that fall on a long weekend (due to a Statutory holiday).
**If you require pickup at our Toronto location between 5:00 pm - 5:30 pm weekdays, you may be able to arrange this ahead of time with our Toronto staff. Please note the office building doors will be locked at 5:00 pm, so this must be arranged with our staff in advance. Please call our customer service line to inquire about this.