What are your hours of operation?

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Customer Service Line & Chat Support

  Pacific Time Eastern Time
Monday - Friday 6:00 am – 5:30 pm 9:00 am – 8:30 pm
Saturday 10:00 am - 1:00 pm,         1:30 pm - 4:00 pm 1:00 pm - 4:00 pm,             4:30 pm - 7:00 pm

 

Store Hours

  Vancouver Toronto New York
Monday - Friday     9:00 am – 5:30 pm 9:00 am - 5:00 am**    9:00 am - 5:00 pm  
Saturday*

10:00 am - 1:00 pm, 1:30 pm - 4:00 pm

Closed Closed

Please Note:

  • Our packaging department is not available to assist with loading or carrying large orders for pickup on Saturdays.
  • We are closed on Statutory holidays.

*We are closed on all Saturdays that fall on a long weekend (due to a Statutory holiday).

**If you require pickup at our Toronto location between 5:00 pm - 5:30 pm weekdays, you may be able to arrange this ahead of time with our Toronto staff. Please note the office building doors will be locked at 5:00 pm, so this must be arranged with our staff in advance. Please call our customer service line to inquire about this. 

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