My Credit Card isn’t working

Follow

There are a few reasons that your Credit Card may not be working on our website.

Please confirm the following:

  • Card is authorized for online transactions and has not been compromised
  • Card has funds available to cover your order payment
  • Confirm bank has correct address details
  • Ensure that the same address is entered for the "Billing Address" when placing your order
  • Double-check all spelling – including name, address, postal code and phone number (this information is used to confirm your transaction)

If you are still experiencing issues with your card, try processing payment with the Credit Card via PayPal.

Contact our Customer Service team for further assistance.

Have more questions? Submit a request

Comments