Incorrect File Type Error

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Final set up of your files for production is completed by our Prepress team. The software they use does not accept all file types, so please make sure your files are submitted to us using one of the following formats:

  • PDF – Portable Document Format
  • PSD – Adobe Photoshop
  • TIFF
  • JPG/JPEG
  • EPS / AI (we recommend converting to PDF)

If your design is not in one of the accepted formats, you may be able to convert your file to a PDF using the program you have created this in. See: Exporting a file from an application that is not supported

 

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