It is important to note that promo codes cannot be applied to sale items or used in conjunction with another promotion (only one promo code can be used on an order). A promo code may also be limited to a specific product, have an expiry date or have been assigned to a specific account only.
If none of these apply to you, please contact our Customer Service team at contact@jukeboxprint.com or by phone at 1.888.667.0067 before placing your order to resolve the issue.