There are several reasons why a promo code may not be working:
- Promo code may be outside of valid dates
- Discounts and promo codes cannot be combined
- Promo codes cannot be redeemed on sale items
- The product you are ordering is not eligible for the promo code
- Promo code has been assigned to a different user account (you are not eligible to use the promo code)
If these options do not match your request, please contact our Customer Service team before placing your order to resolve the issue.