I missed the Same Day Service morning deadline – when will my order be ready?


The Same Day Service deadline for files to be approved for production is 9:30am (PST) weekdays. Orders that miss the 9:30am deadline may not be dispatched until 5:00pm (PST) the next business day. The only exception to this is a Same Day Service order that is approved before 12pm (PST) on Friday - the order can be picked up on Saturday* from the Vancouver location (after the pickup confirmation has been sent).

Orders must be placed with press-ready files uploaded and proof approved by 9:30am (PST) to be dispatched by 5:00pm (PST) on the same business day. As such, we highly recommend to have your files uploaded by 9:00am (PST) to allow enough time for you to receive and approve your proof.

All Same Day Service orders are produced and dispatched from Vancouver – orders for delivery will be shipped out via the shipping method selected during the order process. Shipping times are not included in the Same Day Schedule.


*See: Saturday Pickup.

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