Customer Service Line & Chat Support
| Pacific Time | Eastern Time | |
| Monday - Friday | 7:00 am – 5:00 pm | 10:00 am – 8:00 pm |
Location Hours
| Vancouver | Toronto | |
| Monday - Friday | 9:00 am – 5:30 pm | 10:00 am - 6:00 pm* |
*If you require pickup at our Toronto location between 5:00 pm - 5:30 pm weekdays, you may be able to arrange this ahead of time with our Toronto staff. Please note the office building doors will be locked at 5:00 pm, so this must be arranged with our staff in advance. Please call our Customer Service line to inquire about this.