Why is there a fee to pick up my order?

We have office / pickup depots in Vancouver, Toronto and New York, however some products are currently only produced from our Vancouver production facility. We do make free pick-up of most of these products available at our Toronto and New York locations, however some larger (heavier) orders may have a small cost associated with this.

You will have the option to select Pick Up In Toronto or Pick Up In New York during checkout to see if there will be any added cost to have your order made available there. 


Have more questions? Submit a request