Sometimes our phones are very busy due to large call volumes, we apologise for the delay. This is especially the case between 4:00pm–5:00pm PST (7:00pm – 8:00pm EST) on Fridays, at the end of the month or if there is a sale. The best time to call is generally 6:00am – 9:00am PST (9:00 am – 12:00pm EST). Please have your order confirmation number ready for fast processing.
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