Once you have placed your order, we encourage you to upload files as soon as possible.
For sale items, we allow up to 7 days after the sale has ended to upload files and approve a proof.
The reason your order must be proof accepted and ready to start production within 7 days following the end of the sale its that our sale items are produced together in large batches, which is why we are able to offer such a discounted price for the product. If your order is not ready for production within this time frame, it will be more expensive to produce and therefore will not qualify for the discounted sale pricing you received.
For regular priced items, we allow up to 6 months from the date ordered to upload files and approve a proof.
After this time, there may be additional charges for any price changes. If the order is not ready for production within this time, you can pay for any price increase or use the amount as in-store credit for your next order.