What is the refund policy for Design Services?

It is essential to provide a clear and detailed brief to our designers. We are confident that our experienced and qualified designers will be able to meet your needs.

Should you not be happy with the options provided by our designers – not to worry, generally our quotes include two rounds of revisions to allow you to modify and perfect the designs. The exact number of revisions will be detailed in your quote.

Should you choose to not proceed with design services – we can refund (or provide in-store credit) for any remaining balance of time not used by our designers. We cannot provide refunds due to change of mind, incomplete or incorrect information being supplied to our designers, or the design not being used.

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