Die-line Error

If you have received this error message, it means that the file you have uploaded contains a die-line / cut line that cannot be removed by our Prepress team.

The die-line is used as a placeholder for assisting in the proper layout of a file for an order that includes die-cutting as part of the finishing process. It should be placed as a separate layer, as this is only included in artwork for orientation purposes - It needs to be removed prior to production so it doesn't get printed.

If your order includes die-cutting, we recommend to submit two files: one file with the die-line on top of your artwork to show where the product will be cut, and another file without the die-line that includes only the artwork to be printed.
See: Setting up a custom shape

If you do not remove the die-line, it will be printed on top of your design and due to slight shifts that occur during the printing and die-cutting processes, parts of this will be visible on the finished product.
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