Social Media Policies

We love to hear from our customers and encourage your posts, follows, tweets and shares.

While you are welcome to contact us on any of our social media accounts, please note that we do not accept quality control matters through these outlets. Personal order details should not be shared and we will not discuss specifics of your order on social media accounts.

Please forward all order comments, feedback or quality control concerns directly to the proper department. For quality control, you can send an email to or call our customer service line to get started. If you have constructive criticism you wish to share please send an email to

For more information on how to raise a quality control case, see: Quality Control Overview

Have more questions? Submit a request