This File Error was given by our Prepress team because the artwork you uploaded:
- Does not match the 'Color' option you selected for your order as it covers more of the Wrapping Paper, OR
- Covers more than 50% of the Wrapping Paper (our 2pt Light Ivory and 3pt Brown Kraft stocks cannot hold any more ink than this).
To continue with your order for Error 1, please:
- Re-upload revised files from your Customer Account Center: Current orders; OR
- Upgrade your order to the appropriate ink coverage and make an additional payment by calling our Customer Service team at +1 888 667 0067
The continue with your order for Error 2, please:
- Re-upload revised files from your Customer Account Center: Current orders; OR
- Change the stock by calling our Customer Service team at +1 888 667 0067
Ink Coverage Examples
Ink Coverage Availability by Stock
|
2pt Light Ivory |
3pt Brown Kraft |
4pt White Kraft |
5pt Light Beige Kraft |
8pt Brown Kraft |
|
|
Less than 25% |
✔ |
✔ |
✔ |
✔ |
✔ |
|
25% - 50% |
✔ |
✔ |
✔ |
✔ |
✔ |
|
50% - 75% |
N/A* |
N/A* |
✔ |
✔ |
✔ |
|
75% - 100% |
N/A* |
N/A* |
✔ |
✔ |
✔ |
*This stock is too thin to hold more ink than the maximum indicated on the chart.