What is contactless curbside pickup?
Contactless curbside pickup is the pickup service we offer. This will be available on the 'Shipping' page of our ordering process and you'll be able to pickup for free at our locations.
How does curbside pickup work?
Upon arrival at our office, stand on the designated wait area (there'll be a floor decal there) and scan the QR code (or type in a unique web address) to notify our team. Once we're notified, we'll bring your order out to you.
Is contactless curbside pickup available at all offices?
Yes, contactless curbside pickup is available in Richmond, BC and Toronto.
What time is contactless curbside pickup available till?
Our location hours are listed on our Contact Us page, click here to view them.
Is there an additional charge for contactless curbside pickup?
No, there is no additional charge for contactless curbside pickup.
How do I choose contactless curbside pickup for my order?
You will see a 'Curbside Pickup' option on the 'Shipping' step of our ordering process. Make sure to choose this option for contactless curbside pickup.
What products are eligible for contactless curbside pickup?
All products will be available for contactless curbside pickup.
How will I know when my order is ready for contactless curbside pickup?
We'll email you as soon as your order is ready for pickup and this will include contactless curbside pickup instructions.
Upon arrival at our office, stand on the designated wait area (there'll be a floor decal there) and scan the QR code (or type in a unique web address) to notify our team. Once we're notified, we'll bring your order out to you.