**Contactless curbside pickup will be available for our Vancouver office on March 24, 2021.
Pickup at our Toronto office is still suspended until further notice. However, we are offering free UPS Standard shipping to eligible addresses and orders over $49. You may enter promo code, freeship, at checkout to see if it is valid for your order.
Click here to read more about our freeship promo.**
What is contactless curbside pickup?
Contactless curbside pickup is a pickup service we're offering while our offices are still closed due to COVID-19. This will be available on the 'Shipping' page of our ordering process and you'll be able to pickup for free at our locations.
How does curbside pickup work?
Upon arrival at our office, stand on the designated wait area (there'll be a floor decal there) and scan the QR code (or type in a unique web address) to notify our team. Once we're notified, we'll bring your order out to you.
Please wear a face mask at all times and stand on the designated area away from the entrance.
Is contactless curbside pickup available at all offices?
Starting on March 24, 2021, contactless curbside pickup will be available for our Vancouver office only and will remain suspended for our Toronto office until further notice.
What time is contactless curbside pickup available till?
Our location hours are listed on our Contact Us page, click here to view them.
Is there an additional charge for contactless curbside pickup?
No, there is no additional charge for contactless curbside pickup.
How do I choose contactless curbside pickup for my order?
You will see a 'Curbside Pickup' option on the 'Shipping' step of our ordering process. Make sure to choose this option for contactless curbside pickup.
What products are eligible for contactless curbside pickup?
All products will be available for contactless curbside pickup.
How will I know when my order is ready for contactless curbside pickup?
We'll email you as soon as your order is ready for pickup and this will include contactless curbside pickup instructions.
Upon arrival at our office, stand on the designated wait area (there'll be a floor decal there) and scan the QR code (or type in a unique web address) to notify our team. Once we're notified, we'll bring your order out to you.
Please wear a face mask at all times and stand on the designated area away from the entrance.